ADTEJARI CREATIVES / WEBSITE DESIGN MALAYSIA
STRATEGY · DESIGN · TECHNOLOGY
EARN REPEAT CUSTOMERS
COMMERCE SOLUTIONS. MAKE BUYING FEEL EASY.
People browse your products, but orders still require a string of messages, payment checks, and manual handoffs. Give customers a simpler way to choose and buy, and give your team a clearer way to handle what happens next.
MAKE CHOOSING EASIER.
KEEP ORDERS MOVING.
EARN THE NEXT PURCHASE.
WHEN SHOPPING BECOMES HARD WORK
THEY WANT TO BUY. WHAT GETS IN THE WAY?
A shopper who cannot find the answer may never reach checkout. A team checking payments and chasing order details has less time to serve the next customer. More visitors alone will not remove that friction.
They browse. Then hesitate.
The product looks interesting, but details, choices or the next step are unclear. Confidence drops before the order begins.
Checkout breaks the momentum.
Extra steps or unclear payment options turn a simple purchase into another task to finish later.
Your team fills the gaps.
Orders, stock and delivery details move between people and tools. Routine checks keep interrupting the day.
WHAT A BETTER STORE NEEDS
LESS EFFORT TO BUY. MORE REASON TO RETURN.
The buying journey does not end at checkout. Customers need clear choices, reliable payment and relevant communication afterwards. Your team needs order information it can act on. We connect those steps around how your business sells.
STEP 01
Help Them Choose
Give shoppers the details and reassurance they need to decide whether a product is right for them.
STEP 02
Help Them Complete
Make cart, payment and order confirmation a straightforward next step.
STEP 03
Help Your Team Deliver
Keep order, stock and delivery information connected so fulfilment involves less chasing.
STEP 04
Help Them Come Back
Use useful follow-up and relevant rewards to stay connected after the first purchase.
YOUR COMMERCE SOLUTION
SOLVE TODAY’S FRICTION. BUILD FOR WHAT’S NEXT.
Launching a store, improving the buying journey or connecting a growing operation? Use these starting points to understand what we can help with. We agree the scope around your priorities.
ECOM START
Commerce Foundation
For businesses launching their first online store.
Give customers a clear route from product discovery to payment.
- 5 designed pages + expandable product catalogue
- Online payments, vouchers & wishlist
- Orders, stock & customer records
- Sales reporting & website security setup
ECOM GROW
Conversion & Repeat Sales
For stores ready to grow order value and repeat sales.
Everything in START, with more ways to turn one purchase into the next.
- 10 designed pages in total
- Relevant upsells & complementary offers
- Reward points & repeat-purchase incentives
- Supported courier integration & delivery workflow
ECOM SCALE
Connected Sales Automation
For businesses connecting sales, partners and customer follow-up.
Everything in GROW, with workflows that support a more connected operation.
- 20 designed pages in total + campaign journeys
- Affiliate tracking & commission management
- Email campaigns & product recommendations
- Behaviour-based & post-purchase follow-up
ECOM START / COMMERCE SOLUTIONS
Commerce Foundation
Move beyond taking orders through messages. Give customers a store where they can browse, choose and pay.
01
Make Products Easy to Find
Help shoppers explore your range and understand their choices through five designed pages and an expandable catalogue.
02
Let Customers Pay Directly
Give shoppers a route from cart to online payment without waiting for a message back, with vouchers and wishlist support.
03
Keep Daily Orders Clear
See orders and stock in an organised place so your team can work from current information.
04
Know Your Customers Better
Keep customer records and sales reports available when you need to review activity.
Browse. Buy. Manage. One connected online store.
ECOM GROW / COMMERCE SOLUTIONS
Conversion & Repeat Sales
You’ve built the store. Now make the shopping experience work harder for each sale—and the next one.
01
Make Exploring Worthwhile
Give customers useful content and clearer paths through your range, with ten designed pages in total.
02
Recommend Useful Extras
Help shoppers find relevant upgrades and complementary products while they are already buying.
03
Give Them a Reason to Return
Use reward points and repeat-purchase incentives to make the next visit worthwhile.
04
Simplify the Delivery Handover
Connect a supported courier and delivery workflow so fulfilment takes less manual coordination.
Upsell. Reward. Deliver. One connected shopping experience.
ECOM SCALE / COMMERCE SOLUTIONS
Connected Sales Automation
Connect the work behind your store, from partner referrals to relevant customer follow-up.
01
Focus Each Campaign
Guide interest towards a relevant product or campaign journey, with twenty designed pages in total.
02
Keep Partner Sales Clear
Track referred orders and commissions so your team can manage an affiliate network with better visibility.
03
Stay Relevant After the Sale
Keep customers informed through useful email campaigns and product recommendations.
04
Follow Up with Context
Use agreed customer behaviour and purchase events to support relevant next messages.
Connect. Engage. Retain. One connected e-commerce system.
WHY THIS APPROACH WORKS
ONE BUYING JOURNEY. A CLEARER WAY TO RUN IT.
A store should work for the customer placing the order and the people fulfilling it. We plan both sides together.
Your operation comes first. We understand products, payment and fulfilment before choosing tools.
Connected steps. The storefront, checkout and agreed follow-up support one customer journey.
Practical ownership. We define the scope and handover around what your team needs to manage, using supported integrations.
BUILT AROUND HOW YOU SELL
Clearer choices for customers. Fewer manual gaps for your team.
IS THIS THE NEXT STEP FOR YOUR BUSINESS?
Product brands launching online: You want customers to browse, choose and pay through a clear store experience.
Established stores: Visitors are coming in, but the buying journey and repeat-customer experience need attention.
Booking and service businesses: You need customers to choose an option, complete payment and move towards delivery or access online.
SELECTED COMMERCE PORTFOLIO
COMMERCE BEYOND THE STOREFRONT.
See how different products and services were brought into clearer online buying and fulfilment journeys.
KINDSKIN INTERNATIONAL
Online purchases, EasyParcel delivery and a multi-level affiliate network connected in one commerce ecosystem.
Full commerce platform · EasyParcel · Agent network
BEARMOM
A product-led shopping experience connecting purchases with customer and warranty information.
Commerce experience · Customer data
TWINS
A welcoming baby essentials store with clear categories and an easy path to purchase.
Online shop · Product discovery
CASE STUDY · UH EDU HUB
FROM REGISTRATION TO LEARNING ACCESS.
A real example of connecting online payments with service delivery.
UH EDU Hub Resources
5-FIGURE
Gross sales · 225 orders
20 January–20 February 2024. Figures from the supplied case study and sales dashboard; gross sales, not profit.
01 / THE CHALLENGE
Manual enrolment kept payments and learning access in separate processes.
02 / WHAT WE BUILT
We connected subject selection, payment confirmation and e-learning enrolment through a redesigned website.
03 / OPERATIONAL RESULT
Students could access their subscribed subjects after payment, reducing manual enrolment work.
A connected enrolment process supported online course sales.
CASE STUDY / TAMANNEGARA2U.COM
EASIER BOOKING. READY FOR THE WORLD.
Travel & tours · Website, international payments and customer acquisition
TamanNegara2U.com
6-FIGURE
Gross sales · 130 orders
1–31 August 2024. Figures shown in the supplied sales report; gross sales, not profit.
01 / THE CHALLENGE
Difficult navigation, weak mobile usability and manual bank transfers made it harder for travellers to explore packages and complete bookings.
02 / WHAT WE IMPROVED
Rebuilt the website, improved SEO and introduced card and PayPal payments. Google Ads campaigns targeted the European market.
03 / CUSTOMER EXPERIENCE
Visitors could explore travel packages and complete payment online, with fewer manual steps between choosing a trip and confirming a booking.
Easier booking and payment supported international sales. The website, payment options and acquisition campaigns worked together across the customer journey.
YOUR QUESTIONS / PRACTICAL ANSWERS
PLAN WITH CLARITY. BUILD WITH CONFIDENCE.
A few practical answers before you tell us about your store.
What should I share through the contact form?
Tell us your business name, what you sell, whether you already have a store, the main issue you want to improve and your budget range. Add your WhatsApp number so we have a way to continue the conversation. A simple description is enough to start discussing a suitable scope.
Which solution suits my business?
START provides a foundation for online buying. GROW supports a more useful shopping experience and repeat-purchase activity. SCALE connects campaigns, affiliate sales and relevant customer follow-up. You do not have to choose on your own: describe your current bottleneck through the form, and we can discuss which starting point fits.
Can you improve an existing online store?
Yes, where the current platform and integrations support the changes. We review the buying journey, operational gaps and existing setup first, then discuss whether targeted improvements or a rebuild make more sense.
Can you connect payments and delivery?
We can scope supported payment gateways and courier integrations around your operation. Provider approval, account requirements, service coverage and any third-party charges are checked before implementation.
Will the store support repeat sales and affiliates?
GROW includes relevant upsell and reward features. SCALE adds affiliate tracking, email campaigns and post-purchase automation. We agree the offer rules, customer permissions and operational responsibilities as part of the scope.
LET’S UNDERSTAND YOUR BUSINESS
WHAT WOULD MAKE SELLING FEEL SIMPLER?
Use the contact form to tell us what you sell, whether you have an existing store and where customers or your team get stuck. Include your main priority and budget range, so we can discuss a suitable starting scope.